Terms and Conditions

Terms of Service

Kenya Ports Authority (KPA)

Welcome to Kenya Ports Authority (KPA). By using our services, you agree to the following Terms of Service. Please read them carefully.

1. Use of Services

  • KPA provides port services, logistics, and related solutions subject to compliance with applicable laws and regulations.
  • Users must provide accurate information when engaging with KPA services.

2. Responsibilities

  • Users: Ensure timely payment of fees and adherence to operational guidelines.
  • KPA: Strives to deliver reliable and efficient services but does not guarantee uninterrupted or error-free operations.

3. Prohibited Activities

  • Misuse of KPA facilities, equipment, or systems.
  • Engaging in illegal activities or actions that disrupt port operations.

4. Limitation of Liability

KPA is not liable for delays, damages, or losses arising from:

  • Force majeure events such as natural disasters or strikes.
  • Actions by third parties, including carriers or customs authorities.

5. Data Privacy

KPA handles personal information per its Privacy Policy and complies with Kenya’s Data Protection Act.

6. Changes to Terms

KPA reserves the right to modify these Terms of Service. Users will be notified of updates, which take effect upon publication.

7. Governing Law

These Terms are governed by the laws of Kenya, and any disputes will be resolved within the Kenyan legal system.

Contact Us

For inquiries about our services or these Terms:

Kenya Ports Authority (KPA)
P.O. Box 95009 - 80104
Mombasa, Kenya
Phone: +254 41 2112999
Email: info@kpa.co.ke

By using KPA’s services, you acknowledge and accept these terms.